Ensured PDF certificate installation
The Ensured PDF certificate will be delivered in two parts:
- You can download the certificate via an e-mail that you receive from Xolphin. For this you need a pick-up password that you receive from Xolphin too.
- Driver software is required for use of the token. Follow the steps in this manual to install the software on your desktop or laptop.
Below are the instructions for installing and configuring the token.
Installation driver software
Driver software is required to use the token. Follow the steps in this manual to install the software on your desktop or laptop.
Set the token password
During the application, a temporary password was filled in by the requester, with which the token is now configured. After installing the driver software for the token, the temporary password can be changed with the SafeNet tools, which can be found on a Windows computer via the Taskbar, or on the Mac from the menu bar.
Note: After 15 incorrectly entered passwords the token will block. Please make sure the installation is being performed by the applicant (or someone who knows the temporary password).
Install Ensured certificate on token
After validating the certificate you will receive an email from Sectigo with a unique URL with which the ordered certificate can be installed on the token. This requires that the token is connected to the computer, so that the installation can be completed immediately. After clicking on the so-called pick-up link, a brief message will be displayed and you will be asked for the token password, after which the token's LED will flash for approximately 30 seconds and the installation will be completed.
- The certificate and private key are installed on the token, and cannot be exported.
- It's possible to use the token on multiple machines, but just one at a time.
When this step is complete you can use your certificate! More information about the use of your PDF certificate can be found here.
To revoke your certificate you can send an email to email@example.com.
If problems or error messages occur, do not hesitate to contact us, we will be happy to help you!